Get the perfect match for your driver More than 5 million happy users. Select your desired files and a list of links will be sent by email. Pick one to manage settings for that function. Reply I have the same question. I tried all drivers. I am able to print without issue but Windows 10 does not recognize the LaserJet as a scanner – so I cannot scan with Windows Fax and Scan or Adobe Acrobat – neither see a scanner attached to computer. We were unable to retrieve the list of drivers for your product.

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Not sure which drivers to choose? The scanning uses separate scanner drivers which are contained in some windows 10 applications.

HP LaserJet All-in-One Printer – Driver Downloads | HP® Customer Support

See the link below for how to get the scanner portion going. It specialized in developing and manufacturing computing, data storage, and networking hardware, designing software and delivering services.

hp 3390 scanner Message 1 of 7. Open download list Solution and Diagnostic Data Collection. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. The list of recommended drivers for your product has not changed since the last time you visited this page.


HP Download and Install Assistant makes it easy to download and install your software. I don’t see my operating system. No software or drivers are available for this product with the hp 3390 scanner operating system. I have a new PC with Windows bit.

Imaging Devices – Hewlett-Packard – HP LaserJet 3390 Scanner Computer Driver Updates

Rebooted and verified there were no drivers on the hp 3390 scanner. I have the similar issue. Reply I have the hp 3390 scanner sfanner. We were unable to retrieve the list of drivers for your product. Also in the driver details of the ” Scanner: Select all Deselect all. The printing is done thru the drivers you have used and they seem to work fine.

HP LaserJet Scanner” there was the hpljbfig. We were unable to find any drivers for your product. Message 7 of 7.

Thank hp 3390 scanner for your patience. Tell me what you’re looking for and Hp 3390 scanner can help find solutions. People with scan issues but with different LaserJet prints are told scannr clean up all HP drivers, reinstall the printer via USB and let Windows pick the correct but very old print driver.


Choose ‘Refresh’ to update the list. Drivers may be in development so please check back at a later date or visit the product homepage. Select the desired files and choose ‘Download files’ to start a scanmer download. Only download this driver. Please make a different selection, or visit the product homepage.

Javascript is disabled in this browser. HP also had services and consulting business around its hp 3390 scanner and partner products. See your browser’s documentation for specific instructions. After the printer was freshly installed I tested with Windows driver and could print via USB but no scan recognition.

I tried to install it on new machinebut “compatibility issue”. Tried all drivers native OS and HPstarted with fresh machine etc.